Stop losing sales to a silent storefront.
CartIn is an active AI sales agent on your Shopify store — answering COD and sizing questions, showing product cards in chat, and closing sales without another support hire.
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Integrates seamlessly with top eCommerce platforms
The "Silent Storefront"
is costing you 30% of sales.
Traffic is expensive. Your store is silent. When a visitor has a question at 11 PM, a 12-hour delay is not bad support — it is a bounced session. That session cost you ₹40 in ads to acquire.
The Intent Gap
97% of visitors browse without buying. They do not need more ads. They need a reason to click Add to Cart.
Support Fatigue
Your team spends 80% of their time on the same 12 questions about order status, skin types, and sizing. That is not support — that is manual labour.
Language Friction
Rule-based bots fail the moment a customer switches to Hindi or Hinglish. Static stores do not speak India's language. CartIn does.
Interactive dashboard tour — tap to explore setup, widget builder, and analytics. Stays on this page.
From Shopify sync
to live conversion.
Deploy a high-performance conversion layer without writing a single line of code.
Connect
One-click OAuth. CartIn ingests your SKU data, inventory levels, and product descriptions. Builds a structured intelligence brief for every product — instantly.
Configure
Define persona, tone, and language. Set custom logic for COD queries, lead capture timing, and quick actions. Live preview reflects every change in real time.
Deploy
Embed via the Shopify App block or a single script tag. CartIn begins engaging visitors and logging conversion metrics from the first session.
One agent.
Four jobs done.
Most tools pick one — sales or support. CartIn runs both, plus the intelligence layer underneath, at a price built for Indian D2C margins.
Tells you what your store cannot answer.
The most valuable data from CartIn is not the conversions. It is the questions that went unanswered — the gaps in your descriptions, policy page, or FAQ.
- Chat-to-cart tracking — per conversation, per product
- Missing data signals — unanswered questions ranked
- Drop-off mapping — where visitors stopped
- Conversation filtering — by topic, intent, and language
Grows with your store. Not against it.
A flash sale should not break your support queue. CartIn handles volume spikes without degradation. Flat pricing per conversation means a viral post does not triple your bill.
- Multi-store support — one dashboard, multiple stores
- Agentic scripting — custom logic without a developer
- Webhook and API access — connect to existing stack
- Predictable pricing — no bill shock from traffic spikes
Built for the way
India shops.
Product Intelligence
Recommends the exact SKU. With a reason.
- Scans product descriptions and reviews automatically
- Matches stated customer needs to precise SKUs
- Explains exactly why the product fits their use case
Inline Logistics
Order status. No redirect. No ticket.
- Real-time order tracking directly within the chat
- Handles routine cancellation and return requests
- Zero redirects to third-party tracking portals
Native Multilingual
10 Indian languages. Zero configuration.
- Automatically detects the user's preferred language
- Responds natively in Hindi, Tamil, Bengali, and more
- Seamlessly understands Hinglish and mixed dialects
WhatsApp Handoff
One tap. Zero context lost.
- Capture the visitor's phone number automatically
- Send follow-up abandoned cart messages directly to their phone
"I want something like this photo."
Shoppers upload a reference image in chat. CartIn matches it against your catalog using computer vision — and recommends the closest products with prices and variants, without leaving the conversation.
- →Works on dresses, footwear, home decor — anything visual in your catalog
- →Pairs with in-chat product cards and Add to Cart
- →No keyword guessing — intent from the image itself
A sales rep who knows when to speak up.
Passive product pages wait for questions. CartIn proactively starts relevant conversations — timed, contextual, and respectful of the visitor's journey.
Time on page
Opens when a visitor has been browsing long enough to show interest — not on first paint.
Scroll & intent
Reaches out after scroll depth or repeat product views, with a question tied to what they are looking at.
Exit intent
A last chance to answer sizing, COD, or delivery doubts before they bounce.
Page-aware tooltips
Different messages on product, collection, and cart pages — configured from your dashboard.
Product cards and Add to Cart — inside the chat.
Visitors browse scrollable product cards with live Shopify pricing. Pick size and colour, add to cart, and keep talking. No tab-hopping, no lost intent.
- Real product images pulled directly from Shopify
- Variant selectors inline — size, colour, and more
- Pairs-well-with upsell after the first item is chosen
- Out-of-stock handled with waitlist — no dead ends
Ready to stop the leakage?
Start free, or book 15 minutes with the team.
Outcomes vary by catalog, traffic, and configuration. Connect your store to measure chat-to-cart in your dashboard.
Live in 10 minutes.
Built for the Indian shopper.
No developers. No training manuals. Connect Shopify, tune the widget, and let the agent sell. CartIn natively understands COD, festivals, and multiple languages.
10 Indian Languages
Hindi, Bengali, Tamil, Telugu + 6 more. AI detects and responds in the visitor's language.
COD Intelligence
Knows which merchants accept Cash on Delivery. Tells customers naturally when they ask.
Festival Commerce Calendar
Automatic shift in messaging logic two weeks before Diwali, Eid, Raksha Bandhan, and 7 other Indian shopping events. Urgency framing, gifting mode, occasion-matched recommendations.
Mobile-First by Architecture
Feather-light widget load. Designed for 4G speeds and mid-range Android devices. First meaningful paint under 800ms. CartIn does not add friction to the experience it is there to fix.
1-click Shopify sync
OAuth connects your catalog — stock, variants, and pricing stay in sync automatically.
Instant brand knowledge
Paste your store URL or upload FAQs. CartIn learns policies, tone, and USPs in minutes.
Visual widget builder
Colours, gradients, avatar, and greeting — live preview matches what shoppers see.
Natively track orders
Shoppers can verify order status, track shipments, and check delivery timelines directly within the chat.
You pay for conversations.
Not for window shoppers.
Every competitor charges per visitor — including the ones who bounce in three seconds. A viral reel shouldn't result in a massive bill. With CartIn, you only pay when the AI actually engages a customer.
Questions we get asked.
Answered directly.
Something not covered here? WhatsApp us — +91 79081 58639
A purpose-built AI shopping agent for Shopify D2C stores. It lives on your storefront as a chat widget. It recommends products, resolves order queries, captures leads, and converts — in 10 Indian languages, around the clock.
Under 10 minutes from start to live. One-click Shopify OAuth. Configure the agent name and tone. Paste one script tag. Done. No developer required at any stage.
Both charge per visitor or per active user — including sessions that bounce. CartIn charges per conversation. Indian brands running Meta and Instagram traffic do not get penalised for volume they cannot control.
Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia — plus natural Hinglish. Language is detected per message. No configuration required.
On Shopify connect, CartIn syncs every product and generates a structured AI brief — category, key benefit, active ingredients or specs, ideal use case, pairing logic. When a visitor states a need, the engine retrieves the highest-relevance SKU and presents it as a product card with image, price, and Add to Cart.
Yes. Toggle 'COD available' in the dashboard. CartIn references it when visitors ask about payment. Merchant-specific — only applies to stores where it is enabled.
Fully. Widget Builder covers brand colour, avatar, launcher style, agent name, tone, quick action buttons, and suggested questions. A live preview reflects every change before you save.
It says so — plainly. It does not hallucinate. It routes to your configured fallback: a WhatsApp number, support email, or a custom message. No false confidence. No dead ends.
A scripting interface that lets you define custom AI behaviours — conditional logic, specific response rules for SKUs, branded escalation flows. Neither Helio nor Tidio offer this capability at any tier.
No. CartIn deploys across fashion, jewellery, food, fitness, pet care, home, and tech. The AI adapts its persona and recommendation logic to the store's category automatically.